If your business is like most growing
companies, you need a phone system that makes sure every call gets through to
the right person in a fast and professional manner. The PARTNER ACS is designed
to help your small business enhance customer service and increase productivity
while protecting your bottom line. The modular system includes a wide range of
built-in features that can be easily tailored to meet your unique communications
needs – from a few phones up to 40 extensions, while also handling voice mail,
modems, credit card readers and fax machines.
The PARTNER ACS is designed to give you greater control of your business calls
and help you improve customer service. Easy-to-use features like Caller ID and
unique line ringing let you personalize your service with every call. Optional
voice mail and cordless phones help make sure you're always available to your
customers. PARTNER ACS can even help you use your resources more efficiently,
with features like automatic answering, fax management, and live call screening.
And to help make sure you're always in service, remote administration
capabilities allow Avaya authorized technicians to perform valuable system
diagnostics and programming for you, from off-site, in the time that other
systems are waiting for a technician to arrive.
And since businesses often grow in both size and feature use, the PARTNER system
lets you expand or take advantage of new enhancements simply by inserting a PC
card. This "plug and play" technology adds value to the system while also
protecting your original investment by expanding up to 40 extensions and 15
lines. With the addition of a termination device, PARTNER ACS can also be used
with digital circuits such as ISDN or T-1 lines for fast data transfer and
Internet access. An array of programmable features and add-on systems help you
set up your PARTNER ACS exactly as you want it, for maximum control and
productivity. From voice messaging to headsets, auxiliary power supplies to
computer-telephony software, all PARTNER system options are designed to help you
work faster and smarter.
The PARTNER ACS is available worldwide: in many countries in Asia, Africa, Latin
America, the Caribbean, North America, Europe, and the Middle East.
Architectural Overview
The "brain" of the PARTNER ACS is a
compact processor module (Control Unit) providing capacity for three incoming
lines and eight telephone extensions. Depending on your communications
requirements, the PARTNER ACS processor module can stand alone or be used with a
two-slot or five-slot carrier and additional modules for extra line and station
capacity, and/or voice messaging.
Expansion modules for additional line and station capacity come in
2-line/0-extension (200E), 2-line/6-extension (206E/206EC), 3-line/8-extension
(308EC) and 4-line/0-extension (400E/400EC) configurations. The maximum system
configuration is 19 lines and 8 telephones, or 15 lines and 40 telephones.
Whichever system configuration you choose, simply connect your phone lines,
telephones, and other office equipment to your PARTNER ACS to get virtually all
the communications capabilities you need.
With PARTNER ACS, you can select from four contemporary telephones with built-in
features including speakerphone, intercom, hold and transfer buttons, and
programmable feature/line buttons. Each phone has pull-out tray with instruction
for using and programming specific features.
PARTNER phone options include backlit swivel display—a unique feature available
only from Avaya. The adjustable display is easy to read, especially in dim
light, and can be tilted to fit the user's comfort. The two-line by 24-character
display is available in a choice of languages--English, French, and Spanish.
Hardware
200E Module
The 200E Module provides ports for 2 additional lines & no extensions, and is
used with the 308 Module. NULL
2-Slot Carrier
The 2-Slot Carrier supports 2 modules—one Control Unit and one additional
expansion module or PARTNER Mail VS® module. NULL
400E Module
The 400E/400EC Modules provide ports for 4 additional lines and no extensions,
and is used with the 308 Module. The 400 EC Module supports Caller ID. NULL
308 Module (Control Unit)
The 308 Module is the control unit or processor for the system, with 3 jacks for
Caller ID compatible lines and 8 extensions. NULL
5-Slot Carrier
The 5-Slot Carrier supports up to 5 modules—one Control Unit and four additional
modules (expansion modules or PARTNER Mail VS). NULL
206E Module
The 206E/206EC Modules provide ports for 2 lines and 6 extensions and are used
with the 308 Module in a 2-slot or 5-slot carrier. The 206EC Module supports
Caller ID. NULL
Release History
This product was released in 1997 with
enhancements made in 1999.
Administration
Administration and programming of the
PARTNER ACS system is accomplished via a display telephone set to extension 10
or 11, or by using the optional PC Administration for PARTNER software,
available from Avaya.
Security
PARTNER ACS incorporates several security
features such as Toll Restriction and Disallowed/Allowed Lists to prevent
unauthorized usage of the telephone system.
